Customer Service:

To us, customer service means personal attention to every detail required in the construction or remodel of your home.
 

• We offer a complimentary visit to your building site or your home to discuss your vision of the project and offer
  our suggestions.
• We will help you select a consultant who will gather all the information necessary for design and permitting of
  your project.
• Introduction to talented, local architects, home designers and interior designers.
• Personal shopping days with you where all interior and exterior choices are made 
• Daily supervision of subcontractors and their workmanship
• Careful scheduling and quality control ensuring "smiles" on the move-in day. 
• A comprehensive 1 year warranty 
• Prompt attention to anything that might need touching up
  or repair. 

"Our history of providing exceptional customer service is the heart of our company."

Communication:

We want our customers to know what’s going on with their project, and we want them to have the right information to make good decisions. Our bidding, invoicing and budgeting processes are an “open book” so customers are well informed on all financial aspects during construction. Frequent site visits and walk-throughs with subcontractors ensure that all the details are covered and promotes excellent working relationships.

Most importantly, we are a local builder and we plan to stay that way so that when you need us we’ll be there.

Memberships:

Harrison Homes is a member of the local Home Builders Association, National Home Builders Association, and the Building Industry Association of Washington.

Involvement:

Harrison Homes is a professional custom homebuilder that manages the entire homebuilding process to ensure complete customer satisfaction. We believe homes are a very “intimate” product that requires personal involvement from start to finish. Our entire team of employees and all our sub-contractors put a little bit of themselves into each and every one of our projects. Why? Because they love their work, and they care about doing their best for us and our customers.